Policies

Return Policies

ALL of our return policies are different based on products and vendors. Please see the list below for the return and/or exchange policies. If you have any questions please feel free to reach out to us.

Authentic & Native Made Jewelry

 Customers are allowed to return or exchange up to three items within a six-month period from the date of their first return. This limit applies to online and app purchases.

All purchases are subject to exchange for store credit via electronic gift card, we do not do exchanges. All merchandise must be returned within 14 days if delivery or will not be accepted. All Live Sale purchases are final. WE DO NOT OFFER REFUNDS.

We do offer refunds if your one of a kind item is damaged during shipping and cannot be replaced or repaired. Please let us know about the damage within 24 hours of receiving it. If it is a replaceable item, then we will happily replace it or send for repair.

Items sold at DISCOUNTED prices or on SALE are NOT eligible for , exchange or store credit & are “final sales”.  This means no refunds or exchanges on sale items. ALL OLD PAWN AND VINTAGE PIECES ARE SOLD AS IS, we will not repair or accept returns on these pieces. 

Clothing & Other Accessories

  • Returns are accepted for store credit only. All returns must be back to us within 14 business days of the date received.
  • ALL orders placed whether they're processed or not pertain to STORE CREDIT ONLY in regards to return/exchange. NO ORDER MAY BE CANCELED AFTER PURCHASING.
  • Please ship return items to the return address stated on the original shipping label.
  • Buyer pays return shipping.
  • We will provide store credit via a gift card to your email, as soon as we get your return.
  • All orders contain a packing slip upon arrival, please make sure to include this packing slip in your return package so we know your order number. We cannot provide credit if we don't know whose return it is.
  • Sale items and accessories are final sale & cannot be returned. 
  • Merchandise must be in NEW condition. This means, unworn, unwashed, odor free and must not contain ANY markings from deodorant, make-up, etc. in order to receive an exchange or store credit for the returned item(s). If any of the above are found on the product upon return, you request for an exchange or store credit will not be processed.

Shipping Policies

ALL of our items are shipped from vendors within 7-10 Business Days. There is no shipping over the weekends or on holidays! Select items may ship separately.